Updated December, 2022

PRIVACY POLICY / TERMS POLICY

We value the trust you place in us and recognize the importance of secure transactions and information privacy. By visiting the almazra.com website or almazraoman mobile application you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Site and Mobile Application. Each time you use the Site/mobile application, you should check the date of this Privacy Notice (which appears above) and review any changes that have been made since your last visit. 

At almazra.com, we understand that you value your privacy and wish to have your personal information kept secure, that’s why we are committed to protecting your privacy of any personal information provided to us. Our Privacy Policy describes generally how we manage your personal information and safeguard your right privacy.

WHAT PERSONAL INFORMATION DO WE COLLECT AND STORE?

We may collect and process the following Information about you:

1. Information that you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform. 
2. the Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials or feedback on our Platform;
3. Information you provide us, or that we may collect from you, when you report a problem with our Platform;
4. general, aggregated, demographic and non-personal Information;
5. if you download or use our mobile application, we may have access to details about your location.
6. details of transactions you carry out through our Platform and of the fulfillment of your orders;
7. any other Information we consider necessary to enhance your experience on the Platform.

COLLECTING INFORMATION AND WHAT WE DO WITH IT?

We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods, such as

1. Provide our services
2. Respond to your enquiries
3. Customize users' experience, measure interest in our services, and inform users about services and updates
4. Handle orders, delivery and payments
5. Communicate marketing and promotional offers to you
6. Update our records and maintain any online account you may have with us
7. Enable third parties to carry out technical, logistical or other functions on our behalf.
8. Each time we use your personal information for advertising purposes such as promotions, surveys and newsletter, we will give you the opportunity to decline to receive any further information from us.

DISCLOSING YOUR PERSONAL INFORMATION

• All information contained by almazra.com is treated as strictly confidential and almazra.com does not and will not disclose or share such confidential information to / with any external organization.
• The users’ privacy is very important to us. We do not and shall not at any point in time, either sell or rent users’ personal information to third parties without users’ explicit consent.
• We may be required from time to time to disclose users’ personal information to Governmental or law enforcing agencies or our regulators, but we will only do so under proper authority.
• almazra.com also reserves the right to make use of the personal information in any investigation or judicial process relating to fraud on account of such transactions during the period almazra.com retains such information.
• We may also disclose personal information to enforce our policies, respond to claims that a posting or other content violates other’s rights, or protects anyone’s rights, property or safety.
• We may also share personal information with Corporate affiliates who help detect or prevent potentially illegal acts and provide joint services (Our corporate affiliates will market only to users who ask them to).
• Service providers who help with our business operations.

STORING AND SECURING YOUR PERSONAL INFORMATION

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions and necessary measures to protect your personal information. Our electronic information systems are password protected to prevent unauthorized access. We have adopted security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. Our staff are trained and required to protect the privacy of your personal information.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

In order to maintain this protection, we caution you not to provide your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place.

If you believe that your password has been misused, please notify us immediately.

CORRECTING YOUR INFORMATION AND REMOVAL/OPT-OUT

If your name, e-mail, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by going to your profile under “My Profile”. If you request us to do so, we will amend any personal information which is inaccurate, incomplete or out of date. You may \ directly contact us or send an email at info@almazra.com. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at info@almazra.com or by clicking on the unsubscribe link within any marketing e-mail you receive from us.

HOW YOU CAN CONTACT US

In case you want to get in touch with us, or to provide your feedback, we are always there for you. In fact it is a pleasure to hear from our valued customers. Kindly feel free to contact our customer care team 

AL HARRASI UNITED ENTERPRISES LLC

PO BOX: 958, AL WADI AL KABIR, POSTAL CODE: 117,

SULTANATE OF OMAN

Phone: +968 90633067, 24546458 , 

E-Mail ID : Info@almazra.com